Customer Service and Instrument Repair

Naturally, we stand behind our products here at Victor Musical Instruments LLC. We are here to serve you.

Step 1

To start the Service process, please create an email with the following information:

Email Address
Mailing Address
Phone Number


Step 2

Include any information on the issue you are contacting us about.

Email all of this to:

We will contact you with within three business days (likely sooner) to confirm we understand the issue you face, provide a solution, relate the cost to you (if applicable), and time-frame to completion.

We want to repair your old ZETA Music Systems, Inc instrument! Have a problem with a pickup or electronics? Something else? Send us an email (as above) and we'll work out what to do, time-frames, and costs for you. Consider us at your service!